At Talhaaiz, we’re committed to delivering your phone accessories safely, quickly, and reliably. Please read our Shipping and Return Policy below for full details on how we handle your orders.
📦 Shipping Policy
1. Processing Time
- All orders are processed within 2–3 business days (excluding weekends and holidays).
- You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Locations
We currently ship to:
- Across the world
Note: If your location is not listed, feel free to contact us before placing an order.
3. Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (extra charges may apply)
Delivery times may vary depending on your location and carrier delays.
4. Shipping Fees
- Standard Shipping: [200Rs]
- Express Shipping
5. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [aiztalha4@gmail-com] within 48 hours of delivery. We will work with the carrier to resolve the issue.
🔄 Return & Exchange Policy
We want you to be fully satisfied with your purchase. If you’re not happy with your item, you may be eligible for a return or exchange under the terms below.
1. Eligibility for Return
- Returns must be initiated within 7 or 14 days of delivery (choose one).
- Item must be unused, in original packaging, and in resalable condition.
- Proof of purchase (order number or receipt) is required.
2. Non-Returnable Items
- Items marked as Final Sale
- Gift cards
- Opened screen protectors, used cables or earphones (due to hygiene & safety)
3. Return Process
To initiate a return, please email us at [aiztalha4@email.com] with:
- Order number
- Reason for return
- Clear photo (if the item is damaged/defective)
We will reply with return instructions and a return shipping address.
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping method.
5. Refunds
- Once we receive and inspect your return, we will notify you.
- Approved refunds will be processed to your original payment method within 5–7 business days.
6. Exchanges
- If you received the wrong item or a defective product, we’ll send a replacement at no extra cost.
- For size/color exchanges, customers may need to cover shipping costs.
📩 Need Help?
If you have questions about shipping, returns, or your order status, please contact us at:
Email: [aiztalha4@gmail.com]
Phone/WhatsApp: [+92 3187011404]
Instagram DM: [@talhaaiz or your handle]
